General Terms of Sale

Artistic Residency Platform – Jardin Musical
Last updated: February 2026

1. Purpose

These General Terms of Sale (hereinafter "GTS") define the conditions under which the Jardin Musical platform (hereinafter "the Platform") enables professional or individual users (hereinafter "the User" or "the Artist") to:

create a personal account
join the artistic residency ecosystem of Jardin Musical
purchase credits
book studio time slots
book associated services (sound engineer, video engineer, piano tuning, overnight stay, private concert, etc.)

2. Service Provider Identity

The Platform is published by:
Jardin Musical Productions SRL
Quai aux Briques 62 box 5, 1000 Brussels, Belgium
VAT: BE 0742.627.842 — Company number: 0742.627.842
info@jardinmusical.org
https://www.jardinmusical.org/

3. Access to the Platform

Access to the Platform is reserved for persons who are:

of legal age
legally capable
holders of a valid user account
unconditionally bound by the Terms of Use and these GTS

Jardin Musical reserves the right to refuse or suspend access to any account in the event of non-compliance with the Terms of Use or these GTS.

4. Account Creation

Account creation is mandatory to access the services. The User agrees to:

provide accurate and up-to-date information
maintain the confidentiality of their credentials
assume full responsibility for actions performed from their account

5. Description of Services

The Platform enables in particular:

booking of studio time slots at Jardin Musical
booking of technical services (sound engineer, video engineer)
booking of piano tuning
booking of an overnight stay at Jardin Musical
booking of a slot for a concert or private event
access to audiovisual autonomy training
management of credits and booking history

Services are provided according to availability shown in the calendar.

6. Credit System

6.1 Principle

Services offered on the Platform are accessible via a system of pre-purchased credits. Each service corresponds to a defined number of credits, as displayed on the Platform.

6.2 Credit Purchase

Credits are purchased via the Platform at current rates. Payments are due immediately. Credits are added to the user account after payment validation.

6.3 Credit Validity

Unless otherwise stated, credits are:

non-refundable
non-exchangeable for cash
valid for a specified duration indicated at the time of purchase

7. Bookings

7.1 Conditions

Bookings are made exclusively via the Platform, subject to slot availability and a sufficient credit balance. Any confirmed booking results in immediate deduction of the corresponding credits.

7.2 Modification and Cancellation

Modification or cancellation conditions are specified at the time of booking. In the event of late cancellation or no-show, credits may be partially or fully forfeited, except in cases of duly justified force majeure.

8. User Obligations

The User agrees to:

respect the premises, equipment and facilities
use the studio in accordance with the communicated rules
respect the reserved time slots
assume liability for any damage caused by themselves or their collaborators

Repair or replacement costs may be charged in the event of damage.

9. Liability

Jardin Musical cannot be held liable for:

loss of the User's personal data
the artistic or commercial quality of productions made
damage resulting from improper use of equipment
damage to equipment caused by other Users
any impediment related to force majeure

10. Intellectual Property

Works, recordings and content produced by the User during the residency remain the exclusive property of the User, unless otherwise agreed in writing. Jardin Musical claims no exploitation rights without explicit consent.

11. Personal Data

Personal data is processed in accordance with GDPR and the Platform's Privacy Policy. The User has the right to access, rectify and delete their data.

12. Suspension / Termination

Jardin Musical reserves the right to:

suspend or terminate an account in the event of serious breach of the GTS
block access to services without compensation in the event of abusive use

13. Modification of GTS

These GTS may be modified at any time. The applicable version is the one in force at the time of use of the service.

14. Applicable Law and Jurisdiction

These GTS are subject to Belgian law. Any dispute shall fall under the exclusive jurisdiction of the Brussels courts, unless mandatory statutory provisions provide otherwise.

15. Contact

For any questions regarding the GTS or the Platform:
info@jardinmusical.org